Catch meaningful data. Deliver results.
Track events to self-serve answers. No coding needed.
For product-led companies using Segment
Zoom into defined moments of customer experience to help you convert, engage, and retain more users.
Chapters + Segment = <3
To each question, there is a Chapter
Either you want to improve your onboarding, reduce churn, or just monitor a specific behaviour: just build a Chapter in a few seconds.
Stories gathers everything that happens regarding a user on a timeline, so you can understand what is going on and take action in the right direction.
Stay tuned and see live events populating your Chapter.
Access a list of all the users who joined a specific Chapter.
Build custom alerts and never miss any important movement using Slack integration.
Make every Chapter actionable using Webhooks and Zapier integration.
Do it yourself
From sales rep to the C-suite, different teams can easily create custom Chapters without having to rely on analysts or engineers.
Easily build Chapters, focus on what really matters, understand what is going on, and take action in the right direction.
Monitor the entire customer journey, from onboarding to advocacy, to better serve your users an reduce churn.